Terms of Services

This website is operated by Vanilla Hopefulmarket. Throughout the site, the terms “we”, “us”, and “our” refer to Vanilla Hopefulmarket. Vanilla Hopefulmarket offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. Acceptance of Terms

By accessing and using the website [primevanillamadagascar.com] (the "Site") and our services, you agree to comply with and be bound by these Terms of Service (the "Terms"). Please read these Terms carefully. If you do not agree to these Terms, you may not use our services.

2. Overview of Services

Prime Vanilla Madagascar operates an online marketplace offering products sourced primarily from Madagascar, including but not limited to vanilla and other related items. Through our platform, customers can browse, purchase, and have products delivered to them in accordance with these Terms.

3. Eligibility

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using the Site, you represent and warrant that you have the right, authority, and capacity to enter into this agreement and comply with these Terms.

4. Account Creation

To access certain features of our Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.

5. Product Descriptions and Availability

Vanilla Hopefulmarket strives to provide accurate product descriptions and display current availability. However, we do not guarantee that product descriptions, images, or other content on the Site are completely error-free, accurate, or up to date. If a product you purchase differs substantially from the description, your sole remedy is to return it in unused condition for a refund.

We reserve the right to limit the quantities of any products or services we offer. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

6. Orders and Payments

By placing an order on the Site, you agree to pay the specified amount for the product(s), including any applicable taxes and shipping fees. All payments must be made at the time of order via our approved payment methods.

We reserve the right to refuse or cancel any order if fraud, unauthorized or illegal activity, or other circumstances prevent us from processing the order. If your order is canceled, we will attempt to notify you by email or other contact information you provided.

7. Shipping and Delivery

Shipping times and costs will vary based on the destination and shipping method chosen at checkout. Vanilla Hopefulmarket is not responsible for delays caused by external factors such as customs clearance, carrier delays, or unforeseen circumstances. You agree to provide accurate and complete shipping information. We will not be responsible for any loss or delay resulting from inaccurate shipping details provided by you.

8. Returns and Refunds

If you are not satisfied with a product, you may be eligible for a return or refund. To initiate a return, you must contact us within 14 days of receiving your order. Returned products must be in unused and original condition, including any packaging. Refunds will be processed upon receipt and inspection of the returned product. Shipping costs are non-refundable unless the return is due to a mistake on our part.

Certain items, such as perishable goods or custom orders, may not be eligible for return. Please review the product page for specific return policies.

9. Intellectual Property

All content on the Site, including but not limited to text, images, logos, and graphics, is the intellectual property of Vanilla Hopefulmarket or our licensors. You may not reproduce, distribute, or otherwise use any content from the Site without our express written permission.

10. Prohibited Conduct

When using the Site or our services, you agree not to:

• Violate any applicable laws or regulations.
• Engage in any fraudulent, deceptive, or misleading activity.
• Interfere with or disrupt the Site or services.
• Attempt to gain unauthorized access to our systems or data.
• Use the Site for any commercial purpose without our express consent.

11. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Vanilla Hopefulmarket. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Vanilla Hopefulmarket and its affiliates, employees, and partners will not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Site or services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Vanilla Hopefulmarket and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Site or services, or violation of these Terms.

14. Changes to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review the Terms periodically for updates.

15. Termination

We reserve the right to suspend or terminate your access to the Site or services at any time, without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Site will immediately cease.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Maryland, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in Maryland.

17. Contact Information

For any questions, concerns, or disputes related to these Terms, please contact us:

Vanilla Hopefulmarket

Email: info@hopefulmarket.com